Social Media in Government is no longer a fashion statement in Government. It is getting integrated into the Government process and is transforming the Citizen Government Interface. The Government of India has come out with guidelines for use of Social Media. Some departments like the Delhi Traffic Police have used facebook to provide updates and interact with citizens and has lead to improvement in quality of governance and created a positive perception of Government. Very soon if not already your office will be using Social Media like facebook, twitter, blogs to help achieve organizational efforts. Here is a video to quickly grasp the dos and donts of Government employees on social media. The video pertains to Canada but the pointers apply universally.
Social Media tips for Government Employees (Video link)
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